Legal Document
Introduction
RoboGenz Technology Training Center LLC SPC ("RoboGenz", "we", "us", or "our") is committed to protecting the personal data of every individual who interacts with our website, programs, events, and services.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information in accordance with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and all applicable UAE consumer protection regulations.
By using our website (robogenz.ae) or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.
If you are registering a child for our programs, you confirm that you are the parent or legal guardian of that child and that you have authority to provide their personal data on their behalf.
Section 01
The data controller responsible for your personal information is:
Section 02
We collect only the data that is necessary for the purposes described in this policy. This may include:
Section 03
We use your personal data for the following purposes:
We will never sell your personal data to third parties. We do not use your data for automated decision-making or profiling that produces legal or similarly significant effects.
Section 04
Under the UAE PDPL, we process your data on the following legal grounds:
Section 05
Your personal data is stored securely. Form submissions are processed via Formspree and delivered to our secure email inbox. We do not operate an independent database of personal records on our website servers.
We retain personal data for a maximum of 3 years from your last interaction with us, unless a longer period is required by UAE law. After this period, data is securely deleted or anonymised.
Children's data is treated with heightened care. Information relating to children under 16 is retained only for the duration of their enrolment plus 12 months, after which it is deleted.
Section 06
We share data only with the following trusted third-party service providers, strictly for the purposes described:
We do not share your data with any other third parties, including advertisers, data brokers, or government entities, unless required by UAE law.
Section 07
Our website uses the following technologies:
You can manage or delete browser cookies at any time through your browser settings. Declining cookies will not prevent you from using our website.
Section 08
Under Federal Decree-Law No. 45 of 2021, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at info@robogenz.ae. We will respond within 30 days. You may also lodge a complaint with the UAE's data protection authority.
Section 09
We send marketing communications (upcoming programs, offers, and events) only to individuals who have explicitly opted in via our registration forms.
You may opt out at any time by:
Opting out of marketing does not affect service communications related to a program you are actively enrolled in.
Section 10
Our courses and camps are designed for children aged 6–16. We collect children's data exclusively through their parent or legal guardian. We do not knowingly collect personal data directly from children under 16 without verified parental consent.
Parents may request access to, correction of, or deletion of their child's data at any time by contacting us.
Section 11
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this page periodically.
For material changes, we will provide notice via our website or by email where we hold your contact details.
Section 12
For any privacy-related enquiries, requests, or complaints: